I‘ve been a client of A&O Pharmacy since it opened 5 years ago. Monazza and her staff offer services that sadly you rarely find anymore. They honestly care about their clients and it shows. Repeat clients are typically greeted by name when they walk thru the door. They are how we are doing and wait for our response. It’s the type of personalized service that we don’t see much of anymore, but its refreshing to see it here.
For years I worked at a large OB/GYN office that received refill request daily. Unlike many other pharmacy’s that blindly faced numerous refill requests (sometimes all at the same time), A&O would send a fax, nut if they didn’t hear back from us they would call. Their concern was always with their customer and ensuring their needs were met.
In this day and age we’ve grown accustomed to impersonal service, staff that are more concerned with making quotas and less concerned about us as individuals, its so nice to take a step back in time where they know our names, take the time to answer questions, and where they care about their clients.
I highly recommend A&O Pharmacy and look forward to being their client in the years to come.